Lead Receptionist

West Roxbury, MA

Full Time

Other

Entry Level

Start a new career as a Lead Receptionist with German Centre - Edelweiss Village!

Make a difference in someone's life every day.  
A centerpiece in the Greater Boston community, German Centre provides high quality care for all stages of senior life.
 
Why Join Us? 

Tailored Care Services: We provide care that fits the needs of the individual
Competitive Pay: Pay based on experience!
Schedule: Full-time(40hours/week) Monday-Friday (scheduled 8-hour shifts between 6am-9pm) + some weekend hours
Supportive Culture:  We live by the C.A.R.E. Model: Compassion, Accountability, Respect, and Excellence
Quick Hiring: Apply today and hear back within 48 hours

   What You'll Do: 

Serve as the primary receptionist by greeting, screening, and assisting residents, visitors, families, vendors, and prospective residents; manage lobby operations, phones, paging systems, and visitor sign-in procedures.
Coordinate front desk coverage and scheduling for all reception areas, including call-offs and vacations; ensure punctual opening and closing of reception and lobby areas.
Perform administrative and clerical functions including mail distribution, correspondence, filing, copying, supply inventory tracking, and operation of office equipment.
Maintain accurate records such as daily census lists, emergency census books, resident information, IWAVE/PCC admission functions, and confidentiality in compliance with HIPAA and facility policies.
Support facility operations by managing deliveries, payroll and check distribution, raffle coordination, vendor/service personnel check-in, and communication with department heads and administration.
Uphold customer service standards, safety protocols (fire and disaster procedures), attendance expectations, and regulatory compliance; attend mandatory in-services and perform additional duties as assigned.

  What You'll Need: 

High school diploma or equivalent; ability to read, write, and speak English.
Accurate typing and basic clerical/computer skills with strong organization.
Ability to follow instructions, complete detailed work, and maintain confidentiality.
Sound judgment and ability to make independent decisions when needed.
Professional communication skills, including a courteous telephone manner and positive interaction with others.

Benefits Available for Qualified Positions:

Comprehensive benefits package, including Health, Dental, Vision, company-funded Life Insurance, and optional STD, LTD, Accident, and Critical Illness coverage.
Financial and educational support, such as a 403(b) retirement plan, Flexible Spending Account, and tuition reimbursement.
Generous paid time off, including vacation, sick time, and a paid birthday.
Great workplace perks, including free parking, and a state-of-the-art facility with an inclusive, supportive culture.
Rewarding career opportunities within an outstanding and well-recognized organization.

To apply, please complete the required questionnaire. We accept applications on a rolling basis.

We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants.

Applicants for this position must be able to produce a negative drug test. Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position.

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Lead Receptionist

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